A little piece of care
Account & data requests
Use the same support address for any KEKESTUDIO app. Tell us which app and account your request concerns.
Request deletion
- Email johunsang@tenmiles.ai with the subject KEKESTUDIO — account deletion — [app name].
- Include the app name, in-game nickname or account reference, sign-in method, and whether you want account deletion or specific data removed.
- We will reply if verification or clarification is needed. A parent or guardian may contact us for a child.
This opens your email app; it does not submit a request until you send the email.
App-specific information
Shared accounts
If apps share an account, balance or progress, we will clarify the scope with you before deleting shared data. Uninstalling an app alone does not delete its server account. Purchase refunds are handled through the store.
Keep your information safe
Do not send passwords, verification codes or full card details. Where legal, security or fraud-prevention records must be retained, we will explain the applicable exception and retention period in our response.