Account & data deletion
Request removal of your JIGGLEBELL Jigsaw account and associated game data.
Send a deletion request
- Email johunsang@tenmiles.ai with the subject JIGGLEBELL Jigsaw — account deletion.
- Include your in-game nickname and sign-in method, and tell us whether you want the entire account or specific data deleted.
- We will reply if account verification or clarification is needed. Parents or guardians may contact us on behalf of a child.
This opens your email app. Your request is sent only when you send the email. You can also copy the address and contact us from any email service.
What is covered
A verified account deletion request covers the game profile, server progress, match history, friends, inventory and reward records associated with the account. Where other KEKESTUDIO games share that account or currency, we will clarify the scope with you before deleting shared data. Irreversibly anonymized aggregate statistics are not identifiable account records.
What may remain
Records required for legal obligations, security or fraud prevention may be retained where necessary. We will explain any applicable exception and retention period when handling the request. Google Play and other service providers maintain their own records under their policies. Deletion does not itself issue a purchase refund.
Keep your account safe
Do not email passwords, verification codes, full card details or government identification. Uninstalling the app alone does not delete the online account.
For more information, read our Privacy Policy.